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June 2007

June 25, 2007

Trust and Gratitude

The Arc of Illinois recently posted a beautiful article on coping with life's daily challenges, especially for parents of children with disabilities. It's brief but inspiring:

"We use hope as a compass to direct our path and give substance to our vision. But we temper precarious hope with gratitude and trust. Trust that whatever comes will be just as it must be. Trust that we will endure any trial that comes our way. Trust that for everything that appears bad, there is goodness on the underside. Gratitude for that good -- for the new understandings and insights that can be found under every obstacle and tragedy in our path. Gratitude for the wonderful gift that is our child (my emphasis)."

Our children are wonderful gifts indeed.

June 19, 2007

Building better software for better services

Last week, the Nonprofiteer wrote about Tessitura, a customer service software system developed by the Metropolitan Opera that it sells to arts organizations across the U.S. This program not only raises money for the Met, a nonprofit organization, but it also helps other organizations better serve their patrons.

Blue Cap is a little smaller than the Met, but we are very excited about a new software program we are developing that will help us improve our service quality. This program will improve our service quality and give our staff more time to support the people we serve. Once completed, it can also be distributed to other organizations to help improve their programs.

Thank you to the Ray Graham Association, which is partnering with Blue Cap on this project, as well as The Coleman Foundation and the Abbey Woods Foundation for their generous financial support.