Building better software for better services

Last week, the Nonprofiteer wrote about Tessitura, a customer service software system developed by the Metropolitan Opera that it sells to arts organizations across the U.S. This program not only raises money for the Met, a nonprofit organization, but it also helps other organizations better serve their patrons.

Blue Cap is a little smaller than the Met, but we are very excited about a new software program we are developing that will help us improve our service quality. This program will improve our service quality and give our staff more time to support the people we serve. Once completed, it can also be distributed to other organizations to help improve their programs.

Thank you to the Ray Graham Association, which is partnering with Blue Cap on this project, as well as The Coleman Foundation and the Abbey Woods Foundation for their generous financial support.